Satisfaction Guarantee
At My Digital Manager, we strive to provide you with the best quality services. If, for any reason, you are not satisfied with our application's services, we offer a Refund & Cancellation Policy to address your concerns.
Eligibility for Refund
General Subscriptions
If within 7 days of subscription purchase you find the quality of our services unsatisfactory, you may raise a ticket through our application's customer help and support or call the customer care number of My Digital Manager. Upon review, if your dissatisfaction is deemed genuine, your subscription may be eligible for a claim of credit, replacement, or refund. If your complaint is not eligible for a refund, it will be noted and considered for an appropriate resolution.
Privilege Subscription
Please note that the Privilege subscription is not eligible for a refund under this policy.
Claims Process
If you wish to request a refund or address any issues with your subscription, follow these steps:
Raise a Ticket:
Within 7 days of subscription purchase, raise a ticket through our application's customer help and support.
Contact Customer Care:
Alternatively, you can call the customer care number of My Digital Manager.
Provide Details:
Clearly state the reason for your dissatisfaction.
Review Process
Our team will review your complaint and assess its eligibility for a refund, replacement, or credit.
Resolution:
If your issue is found to be genuine, we will work towards an appropriate resolution. Otherwise, your complaint will be noted for consideration.
No Waiver
The rights and remedies available under this policy may be exercised as often as necessary, and they are cumulative and not exclusive of rights or remedies provided by law. Any waiver of rights or remedies must be in writing. The delay or non-exercise of any right or remedy does not constitute a waiver.
Shipping and Delivery Policy
Shipping is not applicable for business subscriptions.
Contact Us
If there are changes to our refund and cancellation policies, we will post those changes on our website to keep you informed. For any questions or suggestions regarding our Refund & Cancellation Policy, contact us at support@mydigitalmanager.in.